Refund and Returns Policy

Overview

Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Tamper sealed booster packs must be intact.

If any sealed items have been found to been tampered with we have the right to refuse refund/exchange.

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@priceycollectibles.co.uk

Sale items

If an item was purchased at a discount/sale then only the amount the customer paid will be refunded and not the higher original price.

Exchanges

We only replace items if they are defective or damaged.

Shipping returns

To return your product, you should mail your product to: 

Pricey Collectibles

PO Box 18669

Birmingham

B42 9PY

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Please return back the items with sufficient insurance and tracking we cannot be held responsible for any items that are damaged/lost while being returned to us.

Need help?

Contact us at info@priceycollectibles.co.uk for questions related to refunds and returns.